Andrew Cos

Work in Emergency Medicine and in the Salesforce ecosystem has more in common than I initially thought. Thankfully, after our journey through a portion of an ER shift (Part 3), many of the transferable skills are self-explanatory. The context for those listed below is drawn from my experience as a Salesforce Administrator, especially my involvement on a team project for the Talent Stacker Program.  Self-Care: I begin my day of Salesforce work much the same way I begin ER shifts. Fueling my own needs from the outset yields more productivity, effectiveness, and satisfaction. I take deep breaths, move, and listen to inspiring audio, then it’s Go Time! Adaptability: My adaptability translates well to my role as a Salesforce Administrator because I already know how to shift gears quickly when needed. Clients change their minds, colleagues miss meetings, and “go-to” solutions fail. I adjust and keep moving. I’m ready and willing to be flexible. Read my article on “Downshifting” for more ...

Author’s Note: While all of the events described here are technically fictional, they are also realistic. Although mentioned only briefly, some topics herein could be distressing for some people to read. Please use caution if you have particular sensitivity to the topics of seizures, vomiting, cancer, drunk-driving, or suicidal ideation.  Working a shift in the Emergency Department (or more colloquially, the “ER”) often feels like a 12-hour “long take” from a TV show like The West Wing or True Detective .  The next several paragraphs take you through a portion of what it can actually be like when I work in the ER. This story is structured based on the various skills required to successfully navigate this job. In Part 4, I will share how these skills are transferable into a Salesforce career.  Okay, buckle in. Here we go!  Self-Care : Before every shift, I take slow, meditative breaths while putting on the black Memory Foam Skechers I only wear while on duty--my “ER...